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Below is an example of a procedure I wrote to train a co-worker to take over one of my responsibilities. I understood the skill level of my trainee and wrote the document accordingly.

Web Posting Procedure

Post event information via internal CMA for publication on mySeagate

The following procedure will allow you to publish information to the Seagate Announcements container of the my.Seagate.com portal (http://my.seagate.com/guest). This procedure can be put together the morning of a day in which there is an after market announcement. However, you should not launch the article until after the press release announcement crosses the wire.

If you have never posted an article to the CMA, you will need to request an account via the IT Help Desk.

You should use the code provided in the IR section door procedure to complete this task.

  1. Log in to the “News and Announcements” CMA. (http://URL)
  2. Click “New Article” on the left hand side of the page.
  3. Enter your login information.
  4. All items marked with an asterisk are required.
  5. Enter the headline in the “Headline” field (e.g. “Seagate to Announce Financial Results January 20, 2004”).
  6. Skip “Subheadline” field.
  7. Enter the text from the item in the “Short Description” field (e.g. “Seagate Technology (NYSE: STX) will report financial results for its third fiscal quarter, ended January 2, 2004, on Tuesday, January 20 after the close of the market. A subsequent analyst conference call will take place that day at 2 p.m. Pacific Time.”).
  8. In the “Article Type” pull down menu, select “News Story.”
  9. In the “Article Layout” pull down menu, select “default.”
  10. In the “Contact” pull down menu, select “None None (content publisher).”
  11. In the “Locale” pull down menu, select “Scotts Valley, CA.”
  12. In the “Channels” pull down menu, select “Finance Announcements (Internal)” and “Seagate Announcements (Internal).” Hold ctrl-key down to select multiple channels.
  13. Skip “Associated PDF” pull down menu and “URL Field” field.
  14. Add the html code from above, but without the headline.
    Seagate Technology (NYSE: STX) will report financial results for its third fiscal
    quarter, ended January 2, 2004, on Tuesday, January 20 after the close of the market.
    A subsequent analyst conference call will take place that day at 2 p.m. Pacific
    Time... <a href="URL" class="storyMore">Register
    to listen to the call live on the Internet></a> </p>
  15. In the “Release Date” menu, leave the default setting.
  16. In the “Expiration Date” menu, insert the date seven days after the announcement (e.g. January 27 for an January 20 announcement date.)
  17. Click “Save.”
  18. When you are ready to launch the article click the “List All Articles” link.
  19. Find the row for the article you created. Most times, it will be at the top of the list.
  20. In the “Options” column, select “View” from the pull down menu. Click “Go.”
  21. The article will open in a separate browser screen. Ensure the information is accurate.
  22. If the information is incorrect, select “Create/Edit” from the pull down menu. Click “Go.”
  23. Edit the incorrect items and start again at step 18 to ensure quality.
  24. To launch the article, make sure you are on the “List All Articles” view and select “Launch” from the pull down menu. Click “Go.”
  25. You should receive an on-screen confirmation that says, “You have successful launched article [article number].”
  26. The article will populate the appropriate containers on the mySeagate portal in approximately 15 minutes.
  27. If more edits are needed after you launch the event, log in and edit the article as described in step 22.
  28. Follow up with IT Help Desk if you have any problems.



 

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